I also want to spare others who might be more like me from having this kind of experience.

The people we encountered on staff were nice, so I'm not writing this to hurt the hotel-I hope they are inspired to fix the housekeeping issues, and because the nice employees there deserve if to be fixed so the business can keep going. So, I was SO disappointed-I'm mystified how there are so many 5 star raves for this hotel. I researched carefully, and we wanted to find the best 5 star hotels we could for this trip. We stayed here for the last night of a 6 night 25th anniversary trip. Thank you Kaela, Jean and Brianna for making us feel so welcomed!. It’s only 15 minutes to Red Rock Canyon which offers stellar hiking. Between all its amenities and amazing restaurants there’s no need to go anywhere else. The Red Rock Resort is the perfect resort for those looking for the “off the strip” 5 star experience. We rented a Cabana for our last day and that’s when we met Brianna. One of the best parts of the Red Rock resort is their pool. Our valet attendant, Jean was simply awesome!. We can’t wait to come back to the resort just so we can visit her again!. She also provided us with recommendations within the resort and local area so we could get the most out of our trip. She really took the effort to sincerely get to know us and help us have the most enjoyable evenings to cap off each day. There were 3 individuals who truly went above and beyond to provide us with the best experience possible. Everyone was also very friendly and welcoming. The entire resort from the casino, pool, restaurants, and rooms were extremely clean. Wyndham Grand Cancun All Inclusive Resort & Villas.Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort.Hotels near American Institute of Medical Sonography.

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